Legal

Privacy Policy — YOUSCALE LTD

This policy explains how we collect and use personal information when you visit our website or contact us.

Company: YOUSCALE LTD
Website: https://youscale.co.uk
Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: contact@youscale.co.uk

1. Introduction

YOUSCALE LTD respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit this website or contact us. It is intended to be read alongside any specific notices provided when information is collected.

2. Information we collect

Contact data

When you contact us, this may include your name, business email address, company name, phone number if submitted, and the content of your enquiry.

Technical data

Technical information may include IP address, browser and device information, pages visited, referral source, cookies and analytics data where analytics are enabled.

Communications

We may keep emails, enquiries and files that you voluntarily submit to us.

3. How we use information

  • To respond to enquiries and communicate with prospective customers.
  • To provide requested information and support business administration.
  • To improve our website and understand how it is used.
  • To prevent abuse, fraud and security incidents.
  • To meet legal obligations.
  • For marketing only where lawful and, where required, with consent.

4. Legal bases

Where applicable under UK GDPR, we may process information on the basis of consent, legitimate interests, performance of a contract, or compliance with legal obligations.

5. Sharing information

We may share relevant information with service providers such as hosting, email, analytics and cloud infrastructure providers; professional or legal advisers; and authorities where legally required. We do not sell personal information.

6. Cookies

This website may use essential technical storage where required for its operation. If analytics are enabled in future, we will update this policy and provide information about the relevant cookies and choices where required.

7. Data retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal or business requirements.

8. Data security

We use reasonable technical and organisational safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Some service providers may process information outside the UK. Where required, appropriate safeguards will be used for such transfers.

10. Your rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict or object to processing of your information; data portability where applicable; and withdrawal of consent. To make a request, email contact@youscale.co.uk.

11. Complaints

You may have the right to complain to the UK Information Commissioner's Office if you are concerned about how your information has been handled.

12. Children

Our website and services are intended for businesses and adults and are not intentionally directed at children.

13. Changes to this policy

We may update this policy from time to time. The current version will be published on this page.

14. Contact

YOUSCALE LTD
128 City Road
London
EC1V 2NX
United Kingdom
Phone: +44 7480 263703
contact@youscale.co.uk

Last updated: 22 September 2026